c77bd's Privacy Policy

c77bd is a trusted online gaming platform in Bangladesh. We are fully committed to protecting the privacy of our users. This Privacy Policy ("Policy") describes how c77bd collects, uses, stores, and discloses your personal information. By using this platform, you consent to the terms described in this Policy.

Please read this policy carefully. If you have any questions, contact our support team.

1 Scope of Information Collection

We collect various types of information when you use the c77bd platform. This information is gathered in two main ways — what you provide directly, and what is collected automatically while you use the platform.

1.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• Residential address
• Payment information (bKash, Nagad, Rocket, or Upay account number)
• Documents submitted for identity verification (such as a national ID card or passport)
• Communications you send via support chat or email

1.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Site browsing behavior and session duration
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

2 Purpose of Using Information

c77bd uses collected information only for the legitimate purposes described below:

• Account Management: To complete registration, login, and account verification processes.
• Service Delivery: To keep the gaming experience running and customize it according to user preferences.
• Transaction Processing: To securely complete deposit and withdrawal requests.
• Security Assurance: To prevent fraudulent activity, money laundering, and unauthorized access.
• Customer Support: To respond to support requests and resolve issues.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: To analyze user behavior and improve service quality.

We never sell your information to third parties or use it for advertising purposes.

3 Information Sharing and Disclosure

c77bd does not generally share your personal information with third parties. However, information may be disclosed in the following limited circumstances:

3.1 Service Partners

Minimum necessary information may be shared with trusted partners for payment processing and technical services. These partners operate under strict confidentiality agreements and are not permitted to use your information for any other purpose.

3.2 Legal Obligations

We may be required to disclose relevant information in response to a court order, a lawful request from a government authority, or applicable law.

3.3 Security Protection

Necessary information may be shared with relevant authorities to prevent fraud, abuse, or unauthorized activity.

3.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. We will notify you in advance in such cases.

4 Data Security Measures

c77bd has implemented industry-standard technical and organizational measures to ensure the security of your information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption.
• Secure Servers: User information is stored in secured data centers protected from unauthorized access.
• Access Control: Only authorized personnel can access your information, and only when necessary.
• Regular Audits: Regular security assessments are conducted to verify the effectiveness of security measures.
• Firewall Protection: Advanced firewall systems are used to prevent cyberattacks and data breaches.
• Two-Factor Authentication: A two-factor authentication option is provided to enhance account security.

No data transmission over the internet is completely secure. However, c77bd makes every effort to keep your information protected.

5 Cookie Policy

The c77bd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies and Their Use

• Essential Cookies: To maintain login status and ensure the basic functionality of the platform.
• Functional Cookies: To remember your preferences, language settings, and customizations.
• Analytics Cookies: To understand how the platform is used and to improve services.
• Security Cookies: To detect fraudulent activity and protect accounts.

5.2 Cookie Control

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

6 Data Retention Period

c77bd retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, some information may be retained for the following reasons:

• To meet legal and regulatory obligations
• To resolve disputes or establish legal claims
• As part of fraud prevention measures
• For audit and accounting purposes

At the end of the designated period, your information is securely deleted or anonymized.

7 Your Rights

As a registered user of c77bd, you have the following rights:

7.1 Right of Access

You may request a copy of the personal information we hold about you.

7.2 Right of Correction

If your information contains any errors or is incomplete, you may request a correction. Most information can be updated directly through your account settings.

7.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, we may be required to retain some information due to legal obligations.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes, particularly in the case of marketing communications.

7.5 Right to Data Portability

You may request your information in a structured, commonly used, and machine-readable format.

To exercise these rights, email us at [email protected]. We will respond to your request within a reasonable timeframe.

8 Child Protection

c77bd's services are strictly for individuals aged 21 and above. We do not intentionally collect information from minors. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

If you believe a minor is using our platform, please let us know immediately.

9 Third-Party Links

The c77bd platform does not contain any links to third-party websites. However, if any external links are included in the future, they will only be for trusted services such as payment gateways or regulatory bodies. These external sites have their own privacy policies, and c77bd is not responsible for them.

10 International Data Transfers

c77bd primarily operates in the Bangladeshi market. However, due to certain technical services, your information may be processed on servers in other countries. In such cases, we ensure that appropriate data protection measures are in place in the destination country and that the transfer is consistent with this Privacy Policy.

11 Policy Changes

c77bd may update this Privacy Policy from time to time. For significant changes, we will:

• Update the "Last Updated" date at the top of the policy
• Send a notification to your registered email
• Display a notice of the changes when you access the platform

Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy. We therefore recommend checking this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated support team. We are available 24/7 to assist in both Bengali and English.

 This Privacy Policy applies to all services on the c77bd platform. For more details, please also read our Terms and Conditions and Responsible Gaming pages.